Privacy Policy

1. Who We Are

Worqell AI ("we", "us", or "our") operates the website worqell.com. We provide AI automation, consulting, and engineering services to businesses worldwide.

For any privacy-related questions, contact us at: hello.worqell@gmail.com

2. Information We Collect

We collect information you provide directly when you:

• Submit a contact or audit request form (name, email, company, message)
• Book a strategy call via Calendly
• Email us directly

We also collect limited technical data automatically:

• IP address (used solely for rate limiting and fraud prevention)
• Browser type and device information (via analytics, only with your consent)
• Pages visited and time spent (via Google Analytics and Microsoft Clarity, only with your consent)

3. How We Use Your Information

• To respond to your enquiries and fulfil service requests
• To send you relevant service information you have requested
• To improve our website and user experience
• To protect our platform from spam, abuse, and fraudulent requests
• To comply with legal obligations

We do not sell, rent, or trade your personal information to any third parties.

4. Cookies and Tracking

We use cookies and similar tracking technologies to analyse site performance and improve your experience. These are loaded only after you provide explicit consent via our cookie banner.

You can withdraw consent at any time by clearing your browser cookies or contacting us.

5. Third-Party Services

We use the following third-party services, each governed by their own privacy policies:

• Google Analytics — Google Privacy Policy
• Microsoft Clarity — Microsoft Privacy Policy
• Google reCAPTCHA — Google Privacy Policy
• Calendly — Calendly Privacy Policy

6. Data Retention

We retain your contact information only as long as necessary to respond to your enquiry or fulfil a service engagement. Analytics data is retained for a maximum of 14 months in line with Google Analytics defaults. You may request deletion of your data at any time.

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA) or the UK, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability (receive your data in a machine-readable format)
• Withdraw consent at any time

To exercise any of these rights, email us at hello.worqell@gmail.com. We will respond within 30 days.

8. Security

We implement industry-standard security measures including HTTPS encryption, Content Security Policy headers, rate limiting, CSRF protection, and reCAPTCHA bot detection. No transmission over the internet is 100% secure, but we take all commercially reasonable steps to protect your data.

9. Children's Privacy

Our services are not directed to, and we do not knowingly collect data from, individuals under the age of 16.

10. Changes to This Policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top. Continued use of our website after changes constitutes acceptance of the updated policy.